Message me and I will connect you with someone at the football club.
Digital Season Ticket Advice at Boro
- Thread starter fmttmadmin
- Start date
the_holgate_roof
Well-known member
My Digital card is still showing the Sheff Wed game, is there anything I need to do to update it or will it just accept it anyway?
the_holgate_roof
Well-known member
Figured it out, had to turn the automatic updates off and then back on again and it worked.
Thanks sorted it out now so I am okay.
the_holgate_roof
Well-known member
Mine has just come up saying next game, home to Swansea on 2nd August…
Question and answer about transfering digital ticket to someone else. My questions to Ticket Office asked and answered this morning.
Q: Could you tell me whether a digital ticket holder is able to transfer their ticket to someone else yet - or should they come to the ticket office for a paper ticket?
A: Yes this can be transferred if it is adult to adult, over 65 to over 65 etc. We can also issue a paper ticket if needed.
Q: A couple of new digital season ticket holders have asked if Swansea City should have appeared in their google wallet yet.
A: This needs to be downloaded from their MFC digital account first and make sure NFC is enabled on your device before doing so.
Q: Could you tell me whether a digital ticket holder is able to transfer their ticket to someone else yet - or should they come to the ticket office for a paper ticket?
A: Yes this can be transferred if it is adult to adult, over 65 to over 65 etc. We can also issue a paper ticket if needed.
Q: A couple of new digital season ticket holders have asked if Swansea City should have appeared in their google wallet yet.
A: This needs to be downloaded from their MFC digital account first and make sure NFC is enabled on your device before doing so.
Last edited:
newyddion
Well-known member
Not everyone has mobile phones.. lots of people are downgrading from smartphones as they are really bad for your mental health.
Mine and my sons season cards have apparently ‘expired’ - so we’re both forced to have smartphones and take them to the games.
How about if you just don’t want to?
Mine and my sons season cards have apparently ‘expired’ - so we’re both forced to have smartphones and take them to the games.
How about if you just don’t want to?
NYboro
Well-known member
You should be able to ask for replacements. My card still works.
As said you certainly won't be forced to have a smart phone just to have a digital season ticket. Go to the Ticket Office. If you need any help etc just let me know. But you certainly will not be forced into this move.
newyddion
Well-known member
I mean.. there’s nowt wrong with the card it just didn’t work at the game. When I called the ticket office they said it had expired lol
Did you get in to the game?
newyddion
Well-known member
Oh yeah, it just didn’t work in the turnstile.
Caesium137
Well-known member
How do I do this? I'm delayed offshore and my dad id going on Saturday instead, can I send him a my pass easily? I can't see anything obvious on the two sites that tells me how to. He's android and I'm iPhone. He's also in his 70's and not very tech savvy .:oops:
Caesium137
Well-known member
Sorted it.
It is pretty poor that the guidance is on one side of the site and your account where you do it from is on the other.
Surely there should be a simple 'transfer ticket' under your ST tab? With a help button with step-by-steps?
Malaguena
Well-known member
Far too helpful, sensible and logical for the Boro ticket office
RamsgateRed
Member
Anyone know how as a season ticket holder I get to select my own seat? Doesn’t show as an option on the app. I thought we had until Friday to buy a ticket for our own seat?
Log in
Click Buy Tickets
Click on your name and little figure top right corner
It brings up details about your season ticket and next matches and there will be a message in red saying about a seat being held for you - click on that is your own seat.
the_holgate_roof
Well-known member
You can also buy tickets for people in your network who are down as ‘strong relationship’ but not the people who are just down as ‘friends and family’….