At work in Baker Street London, but had gone out for a long lunch with the boss. Came back to the office and we had a radio rentals sort of TV hire place on ground floor next to us so we saw the pics and the text on screen and it was at the point of showing long distant shots of the first tower with smoke . I think the text just said small plane suspected of crashing into tower. We couldn't make sense of it then went into office so was sat at desk when it started to really unravel then couldn't get any response from the internet at all. We had a radio put on over the ceiling speakers and the 22 IT dept I was in just sat in stunned silence I think esp as our main US office was down the road from it.