ThatFragranceGuy
Well-known member
Tomahawk have received the updated Food Safety and Hygiene rating we were waiting for following the site re-visit at Acklam Hall on 18th October 2021.This place back in the news today. Dirty gerties.
Steakhouse rated 1* after 'unsafe' cookie dough and flies found
The Tomahawk group has hit back stating it is 'optimistic' and hopes to be awarded a 4* rating following a reviewwww.gazettelive.co.uk
We are delighted to see the venue has been awarded an improved award of 4 which is ‘good’ - one spot away from ‘excellent’. This was a welcome rise from the recent rating of 1 from a visit on 9th September 2021 after the group immediately requested a revisit.
A spokesperson from the group has said: “Following the appeal, we were given the opportunity of a revisit and have now had our level 4 granted which we feel is appropriate.
All Tomahawk kitchens have the highest level of hygiene and best practice and the Acklam Hall site is no different.
The one thing that makes our venue so beautiful and grand to visit can also be our downfall, with the venue being a Grade 1 listed building, this means we cannot make repairs in the way we would like, or at the speed we can in other venues.
Due to these structural defects - a crack in a floor tile or hairline crack in a windowsill for example - means we will be marked down for this as it is simply the way the EHO scoring system works. We imagine if we could make good these defects then we would likely gain a full score of 5 (excellent).
In all kitchens across the group we have electronic systems in place to ensure food hygiene is met at the highest standard and customer safety in the back of house is absolutely paramount.
We have Kelsius - a modern digital food safety management system, Alert 65- an independent food safety company used for all food related incidents plus audits. Audits are in place twice a year at every site plus internal audits using their template. We also use Harri which provides training for food handling, allergen awareness and food hygiene certificates.
Any issues that were raised previously have all been dealt with and full staff retraining given to all staff to ensure the safety of all of our customers and cleanliness of our kitchens.
We want to reassure all our customers that Acklam Hall are fully up to scratch with food hygiene standards and we are delighted with our improved rating of 4 from the EHO reflecting this.”