Must have the worst ticketing policy in the championship. Pretty much every other club doing what they can to get maximum crowds through the gate. We just seem to take the **** out of the hardcore ST holders by overcharging them and do everything possible to put non ST holders off coming
No Half Season Tickets
- Thread starter Humpty
- Start date
starplayer
Well-known member
Was going to be my daughters xmas box. Now she wants a Coach handbag
It will save you and cost the club thousands in the long run.Was going to be my daughters xmas box. Now she wants a Coach handbag
And there'll be plenty more like that
starplayer
Well-known member
mercury_redstone7
Well-known member
Nail on the head, also they stopped hundreds of adults buying Jnr Season Tickets with the phone trick.
I gave a mate my ticket, as during chemo my immune system is very low, he is a pensioner, so he sold his pre purchased concession walk up match ticket to a lad outside the ground for face value at the concession price. There must cameras as well as the orange light and the lad who bought it was in his 30s. My mate got a bill for it on his bank account 3 days later for a full paying adult.
There on the ball for every little trick now. Apparently Arsenal and other clubs are doing the same.
I've got 3 lads so no I haven't
. Although that doesn't necessarily mean they wouldn't want a handbag these days.mercury_redstone7
Well-known member
mercury_redstone7
Well-known member
They thought we might get promoted so bought one, and so they got an early bird privilege for half the commitment others have shown. I think the club must be daft. Its still a big commitment and it a sprat to catch a mackerel.
He got charged for the difference between a concession and an Adult ticket?
mercury_redstone7
Well-known member
Yep, he used mine(with a free pint too) as he meets us sometimes in the club if he goes he gets the mini bus with us all, I asked our young uns if he is there give him it. He took it and sold the ticket he purchased a few days before at the ticket office.
As he was going in to the North Stand he seen the queue and asked lad if he wanted to buy that ticket. He was billed for it later using his bank details he bought with his debit card.
People must have been doing the same trick and getting and old pensioner bloke with proof of age ID to buy their ticket, those orange lights have only been there for a few seasons, they must now use cameras. You would have to go down and argue the toss with them if you were aggrieved.
The club are persistently failing with one element of all of their comms with fans.
" The Why?"
When communicating change you really ought to communicate a reqson why if you are to obtain understanding and buy in from your target audience. Its business and comms 101 surely!
Failure to communicate 'the reason why' for a decision leads to a void and conjecture which is filled by the masses and leads to apathy.
They really are a shambles at times.
" The Why?"
When communicating change you really ought to communicate a reqson why if you are to obtain understanding and buy in from your target audience. Its business and comms 101 surely!
Failure to communicate 'the reason why' for a decision leads to a void and conjecture which is filled by the masses and leads to apathy.
They really are a shambles at times.
viv_andersons_nana
Well-known member
Was it raised during one of the supporters forums?
This is 100% it. Unfortunately the club seem to employ people that don't understand the concept of volume. Every decision they make seems to be about maximising margin. I get the impression the club thinks our volume is static and so the only way to increase revenue is to increase prices when in reality attracting more business would be better. It's another situation where the way the club is run very amateurish.
I think one of the big issues is we see a football club as a big business but it really isn't. It's a very small business they spends the majority of its money on a very small number of staff. I presume we pay below market rates for our finance/commercial staff and it shows because they remind me of one of Alan Sugar's Apprentice teams doing a weekly task they have no experience of.
Frozen Horse
Well-known member
I stick up for quite a bit of what the club does in terms of ticket prices, but I'll admit I don't see the sense in this.
The_Lizards_Jumpers
Well-known member
I'm normally pretty positive and forgiving of the club in many of their decisions (the phone ST as an example) but I just can't see the logic on this one - why limit the amount of money your customer can give you, unless it's for some technical reasons - but if so then the club need to come out an explain that.
Their comms is terrible in the way they announce things, and lead fans to hypothesise and guess about the reasons behind these decisions.
Their comms is terrible in the way they announce things, and lead fans to hypothesise and guess about the reasons behind these decisions.
The_Lizards_Jumpers
Well-known member
I spoke to someone in the club a few years ago, who said pretty much this - that the non footballing side of the club is run "on a shoestring".
h_m_boro
Well-known member
Doesn't seem to be any long term thinking regarding continuing to gets fans into the stadium. Kids especially.
£19 for an U18??
Two adults and two kids in the North stand is £102. Stick food and drinks in, affordable day out......
So kids will find other things to do or worse - follow other clubs from afar. Long term thinking seems to be seriously lacking at Boro.
Good job we are in such an affluent part of the country and fans can absorb the increases .......
£19 for an U18??
Two adults and two kids in the North stand is £102. Stick food and drinks in, affordable day out......
So kids will find other things to do or worse - follow other clubs from afar. Long term thinking seems to be seriously lacking at Boro.
Good job we are in such an affluent part of the country and fans can absorb the increases .......