Really, IT engineers? Jesus
Do they know what they're doing? Every bit of IT or tech we were using was decades old. Everything took so long to test and get approved, that by the time it finally came in it was well old!
There are quite a few nerds in the forces mind (like myself), and loads of people playing computer games etc, so I bet a lot of that what they know was self taught and maybe they did a top up course on resettlement.
I suppose my last job was quite IT heavy, and only a few were allowed to work on the computers/ record the work, mostly senior staff but everyone senior was largelly IT clueless from what I saw. Was like a collection of my nana and grandad, everyone single finger typing and not having a clue how to work around even the smallest of problems. The younger folk got it much better, but were not allowed anywhere near the computers, they hadn't climbed the ladder from the sweeping brush yet.
Was similar with the NVQ we could get, I think I was the first to do it on my base at least, maybe one of the first in the RAF at all, and I only did it as it was a 5k pay rise. The system had been going 2-3 years and I rang the NVQ section up and they had no idea what needed to be done, they must have just been tossing it off for 2-3 years. I eventually figured it out myself. Ended up doing half the squadrons NVQ's for various favours, must have taught about 100 people how to do it directly/ indirectly. I probably cost the RAF a few million in wages