Boro move to Digital Ticketing 🎟️

Corcaigh_the_Cat said:
Sky is, though it has other names in other countries, which is how you kicked your comment off.
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OK, well soon Sky will be completely internet based and you won't be able to get it even through a dish. Longer term, all TV providers will use the same technology. People not being on the internet is going to make life very difficult for them in the future, I suppose why Corbyn was offering free broadband.
 
FishofContemplation said:
If that works then City are using different tech. NFC tickets do not involve screen shottable and scannable QR codes. However those in the EPL who have definitely introduced this have mostly I think provided a facility to pass match by match access to someone else. West Ham certainly have - I’ve made use if it to accompany a friend and while I had to sign up for an account and go in his friends group so I get a bit of irrelevant email it was pretty seamless. The EPL is pushing all its member clubs onto this tech. Though with some transition period.
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Fair enough. Maybe Newcastle are using the same technology as West Ham as someone alluded to above that you need to be added to someone's family/friend circle etc.

Although we already have that on the MFC ticket site.
 
Surely a card can be issued for fans who wish it, with the right technology built into it. Dare I say it a Boro Card. My phone cover actually has a slot for such Cards. That way the Club are more fully inclusive. I think the supporters club should lobby for a physical card option to avaialble, if they haven't already.

Ref ticket sharing I would say it coud become more common with phones than a physical card, because the cards are coloured differently aren't they? - so its not difficult to see an adult using a childs card or ask them to produce the card.and its quickly visible there is an issue. If some is determined enought they could use someone elses phone and no one would know or it may be possible to move the ticket from device to device. A club official can't tell without going through someones phone which could cause a lot fo friction. As said there could be light on turnstiles, but that is there now and it needs a steward say for every 2/3 turnstiles. I have never seen anyone stopped, so the abuse can't be high, but does need to be checked for.

My guess is the new system is primarily for :

fans who want everything on their device and thus don't have to carry a seperate card or print off a ticket

saving the club producing and distributing, as many physical cards and tickets.

which I can understand and I am not against.
 
atypical_boro said:
Its not just the UK though is it? The world is embracing technology and the internet. Rightly or wrongly, to reject it completely and voluntarily is going to have consequences for you long term, some things are just out of your hands.
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I just hope he doesn't have to go to Sweden and buy stuff
 
NYboro said:
I find that strange as concession tickets already flash up a different colour over the turnstile.
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Yep but you need to have enough staff to be able to cover both sides of turnstiles - outside to assist, inside to look at the lights etc. Like everyone else this side of covid they are short on staff.
There was a crackdown in April. I think it was 20 people caught using concesson tickets for an adult and not paying to upgrade.
 
asredastheycome said:
But its should not be. Where does freedom of choice above greed come into this. Everything is for the benefit of the companies not the customers.
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Cashless, cards etc is far easier for the vast majority of people to operate and far more secure. Times move on and things change with the technology, not sure why people are determined to fight it at every step
 
I don't think anyone's fighting it. I'm totally happy for that technology to exist for people who want to use it, and I appreciate that in a couple of decades that will be essentially everyone.

But until then, I think it's important for other options to be available for people who aren't comfortable living that way - especially older people who are suddenly in danger of being excluded from some pretty basic everyday activities.
 
JM14 said:
Cashless, cards etc is far easier for the vast majority of people to operate and far more secure. Times move on and things change with the technology, not sure why people are determined to fight it at every step
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I can see that there are going to be benefits to customers also within the season - just like there have been benefits using a card over a paper season ticket book.
Obviously I still print a paper fanzine. I go to actual check out people in supermarkets. I hate online banking stuff. Smart motorways are not smart.
But as I have said several times I think that leap from paper season tickets to a season card will turn out to be the bigger one. But I also do not think that there will be problems for people getting in to the ground if they have no smart phone etc.
From what I hear it will not be like a certain music festival where you have to download an app on your phone to purchase your ticket. That will not be the case. Fischer will be able to get in even without a smart phone. Somebody should be able to turn up at 10 to 3 without a ticket and they will be able to join a queue at the ticket office and shout the odds about how it wasn't like this back in the day when you paid cash at the turnstile.
And me being 61 or is that 70? would gently remind them of coming out of the Yellow Rose 15 mins to kick off and bumping into the back of the queue for the Holgate at the start of Addison Road and then facing a 20-30 mins wait and missing kick off. We would be swearing at how ridiculous not opening extra turnstiles and get all frustrated as a Southampton Wallace lamps home an early strike into the Boro Holgate net.
And the official attendance would be given as 12, 355. Typical Boro couldn't organise a ... brewery.
 
JM14 said:
Cashless, cards etc is far easier for the vast majority of people to operate and far more secure. Times move on and things change with the technology, not sure why people are determined to fight it at every step
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I'm not sure why its being forced on people every step of the way. Freedom of choice is not fighting it. Its just what some people are comfortable with. Is that so wrong.
 
Clubs will always be bound by the law to provide various was of access for different groups of people I would imagine. Disability discrimination will be a key factor I would have thought. I have a relative who is in his 70’s and suffers with a tremor (not parkinsons). He drives perfectly well, but holding a small object like a loose smart phone in his hand and using apps can be virtually impossible at times. As such, it would surely be discriminatory under the equalities act to have something app only? The car parks Bob referred to would be a huge problem for my relative, I do wonder if ever it was challenged legally, what the outcome would be.
 
Yep. My Mum has terrible arthritis in her fingers, so even if she could manage the tech aspect of a smartphone, I'm not sure she'd have the manual dexterity to operate such tiny icons.
 
Bob Fischer said:
Yep. My Mum has terrible arthritis in her fingers, so even if she could manage the tech aspect of a smartphone, I'm not sure she'd have the manual dexterity to operate such tiny icons.
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A lot of phones have an 'easy mode' (my Samsung does) that make the icons huge and generally make the phone easier to use for elderly people or people with sight issues etc...
 
fmttmadmin said:
I can see that there are going to be benefits to customers also within the season - just like there have been benefits using a card over a paper season ticket book.
Obviously I still print a paper fanzine. I go to actual check out people in supermarkets. I hate online banking stuff. Smart motorways are not smart.
But as I have said several times I think that leap from paper season tickets to a season card will turn out to be the bigger one. But I also do not think that there will be problems for people getting in to the ground if they have no smart phone etc.
From what I hear it will not be like a certain music festival where you have to download an app on your phone to purchase your ticket. That will not be the case. Fischer will be able to get in even without a smart phone. Somebody should be able to turn up at 10 to 3 without a ticket and they will be able to join a queue at the ticket office and shout the odds about how it wasn't like this back in the day when you paid cash at the turnstile.
And me being 61 or is that 70? would gently remind them of coming out of the Yellow Rose 15 mins to kick off and bumping into the back of the queue for the Holgate at the start of Addison Road and then facing a 20-30 mins wait and missing kick off. We would be swearing at how ridiculous not opening extra turnstiles and get all frustrated as a Southampton Wallace lamps home an early strike into the Boro Holgate net.
And the official attendance would be given as 12, 355. Typical Boro couldn't organise a ... brewery.
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The Westi was always my last port-of-call Rob. Got in there at 1.30 - probably served by 1.45 and make two pints last half hour. By the time I got into the Holgate an behind the usual barrier - it was about just over half-hour to go. Not forgetting the queue for the notorious Holgate troughs before the game started......:love:
 
Further update - with help section

Quite a few questions answered, along with a form you can complete if having trouble.

'If you are a Season Card holder and you do not have a smart phone, or you don't wish to use digital ticketing, you can apply for an alternative method of entry by completing the form below and sending it to tickets.mfc.co.uk. The rollout of digital Season Cards is in stages, so please only complete this form once you have been contacted about getting set up for digital ticketing.'

www.mfc.co.uk

Digital Ticketing FAQs

Welcome to the official website of Middlesbrough Football Club. Visit for Boro's latest news, videos and highlights, plus tickets and match information.
www.mfc.co.uk www.mfc.co.uk
 
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