Boro move to Digital Ticketing 🎟️

asredastheycome said:
Here is a genuine question but apologies if its being answered elsewhere. My mate has just got a new season ticket near us in the East Stand. so assuming what the Boro and Rob are saying he will need the new system in place for the start of the season. At the moment the devices at the turnstiles read barcodes and QR codes will they also read the NFC tech. If not will the new scanners be installed at every turnstile in readiness or will new season ticket holders have to go to a specific turnstile until they are all fully installed.

Asking for a friend:cool:
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Somewhere above Rob said the turnstiles are being upgraded.
 
Just on a broader point - I know life does move on quickly, but I hope there's a bit of understanding and compassion given to people who find it difficult to adapt.

My other half's Dad is 80, and spent his entire working life as a long-distance lorry driver. He's still a very fit, healthy and active older guy who loves to get out and about, but he's become very anxious recently after finding it difficult to park in his local area without an app. He doesn't have a smartphone, and many of the Pay and Display car parks near him are now app-only. So a bloke who, within the last 20 years, was happily travelling all over the country by himself is now nervous about going down the shops. I really feel for him.

My Mum is a similar age, and also really fit and active, but she's got similar worries - she can do basic internet tasks on her laptop (mainly e-mails), but would be completely lost with a smartphone. She wouldn't be able to to download and use an app in a million years. The world she inhabits is one where there's an actual person on the end of a phone, or a friendly assistant to ask advice from, and she finds the push to the digital-only lifestyle pretty confusing and frightening.

I know they're in the minority these days, but it really pains me to think of people like them being excluded from aspects of everyday life just because they haven't adpated to lifestyle changes that have been very recent, very quick and pretty massive.
 
Bob Fischer said:
Just on a broader point - I know life does move on quickly, but I hope there's a bit of understanding and compassion given to people who find it difficult to adapt.

My other half's Dad is 80, and spent his entire working life as a long-distance lorry driver. He's still a very fit, healthy and active older guy who loves to get out and about, but he's become very anxious recently after finding it difficult to park in his local area without an app. He doesn't have a smartphone, and many of the Pay and Display car parks near him are now app-only. So a bloke who, within the last 20 years, was happily travelling all over the country by himself is now nervous about going down the shops. I really feel for him.

My Mum is a similar age, and also really fit and active, but she's got similar worries - she can do basic internet tasks on her laptop (mainly e-mails), but would be completely lost with a smartphone. She wouldn't be able to to download and use an app in a million years. The world she inhabits is one where there's an actual person on the end of a phone, or a friendly assistant to ask advice from, and she finds the push to the digital-only lifestyle pretty confusing and frightening.

I know they're in the minority these days, but it really pains me to think of people like them being excluded from aspects of everyday life just because they haven't adpated to lifestyle changes that have been very recent, very quick and pretty massive.
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Are the pay and display car parks definitely 'app only' or can you pay with contactless at least? For most of them nowadays there is still a number to call, though you don't talk to a human and it isn't the most user friendly, nor is it always completely obvious what the number is (its usually on the side of the machine).

I can fully understand your concern for people who are older, but this has always been the case as things move on, hasn't it? I remember in 1989 my Nana being absolutely perplexed by CDs! She already had it all on vinyl and it was like the world was burning in front of her very eyes.
 
atypical_boro said:
Are the pay and display car parks 'app only' or can you pay with contactless at least? For most of them nowadays there is a number to call, though you don't talk to a human and it isn't the most user friendly.

Yes I can understand your concern for people who are older, but this has always been the case as things move on. I remember in 1989 my Nana being absolutely perplexed by CDs!
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No, 100% app only. It's more and more common - I noticed Newcastle council car parks were the same earlier this year. Luckily I was with a mate who had his smartphone!
 
Nano said:
Ok. This makes more sense. You seem to be scared of things that don't need to be scared of.

Get with the times means participate in society the same way as everyone else instead of longing for the days of yore.

Facial recognition - what is the problem if it is used appropriately?
ID Cards - clearly a good idea and it is mental that we don't use them as standard. Would make so many things run much more smoothly instead of needing a million different databases linking everything together.
The state already has your personal information. Who else is going to cross-reference records. It would work even better if we had an ID card.
You give Google/Facebook etc that right when you agree to their Ts & Cs. You don't have to use them. Choose different services.
Private companies having access to your medical records can be incredibly useful. If the regulations are in place for the information to be used appropriately then there is no issue.
State surveillance will happen whether you like it or not. Suppose you won't be asking why criminals or terrorists weren't prevented from doing anything because someone was scared of all the surveillance?
Profiling "users" is a choice you make. You don't have to accept the Ts&Cs. Personally I'd rather see useful adverts instead of ones for things I don't need like "single women in my area".

Really your only concern is regulations and not technology.
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Forgive me, but you make far too many unfounded assumptions and your understanding of the consequences appears naive.
Im going to leave it there. (y)
 
Bob Fischer said:
No, 100% app only. It's more and more common - I noticed Newcastle council car parks were the same earlier this year. Luckily I was with a mate who had his smartphone!
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Fair enough. I have genuinely never been to one that is 100% app only but I will take your word for it. Yes I don't really know what the solution is other than to try and show him how to use it? People can resist or protest, but I suspect its not a battle they will win and their lives will be made even harder in the short term.
 
I don't see it as a battle, really - I just wish there was more understanding, and that other options were kept open for those who haven't fully made the digital leap. I appreciate that in twenty or thirty years it'll be much less of an issue, but in the meantime there are still lots of people whose lives are now being limited by a very fast push to a completely new way of living.
 
Yeah, my Mum had never used the internet at all until 15 years ago, at which point she was already in her late sixties. I won't go into reams of family issues here, but she's got enough on her plate without having to keep on top of every digital advance just to exist as an ordinary person.

Tech developments that seem exciting to 25-year-olds can seem incredibly intimidating to 75-year-olds.
 
atypical_boro said:
Somewhere above Rob said the turnstiles are
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I remember being told last season that the turnstiles might need upgrading but am not sure that this has happened or not and whether it is linked to going digital. Most probably not.
It also has nothing to do with people loaning/sharing season tickets that will still be possible I have been told but it will cut down on concession abuse by adults using concession tickets.
 
Redwurzel said:
Its the speed of change that can stress people out too. Change has always happened but not as quick as its happening now.

People on here are now implying QR codes are outdated, they only appeared 10 years ago.
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And modern smartphones have been around for ~16 years. It's hardly new technology.
 
fmttmadmin said:
I remember being told last season that the turnstiles might need upgrading but am not sure that this has happened or not and whether it is linked to going digital. Most probably not.
It also has nothing to do with people loaning/sharing season tickets that will still be possible I have been told but it will cut down on concession abuse by adults using concession tickets.
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I find that strange as concession tickets already flash up a different colour over the turnstile.
 
fmttmadmin said:
I remember being told last season that the turnstiles might need upgrading but am not sure that this has happened or not and whether it is linked to going digital. Most probably not.
It also has nothing to do with people loaning/sharing season tickets that will still be possible I have been told but it will cut down on concession abuse by adults using concession tickets.
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I'm sure I read something last season that they can't use mobile phones because there wasn't enough space under the reader to fit a mobile phone (they had just retro-fitted old manned turnstiles so hadn't optimised it for automation). It seemed like the solution would be to make the gap a bit bigger so might not be new technology, just more space.
 
atypical_boro said:
Its not just the UK though is it? The world is embracing technology and the internet. Rightly or wrongly, to reject it completely and voluntarily is going to have consequences for you long term, some things are just out of your hands.
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Sky is, though it has other names in other countries, which is how you kicked your comment off.
 
atypical_boro said:
I'm not actually sure it is that. At City, you can send a screengrab of your season ticket QR code to a mate and they can gain access to the ground. We MAY be investing in a different technology, but I doubt it.
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If that works then City are using different tech. NFC tickets do not involve screen shottable and scannable QR codes. However those in the EPL who have definitely introduced this have mostly I think provided a facility to pass match by match access to someone else. West Ham certainly have - I’ve made use if it to accompany a friend and while I had to sign up for an account and go in his friends group so I get a bit of irrelevant email it was pretty seamless. The EPL is pushing all its member clubs onto this tech. Though with some transition period.
 
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