ThatFragranceGuy
Well-known member
Yeah literally the day you join them just tweet them and they'll take it from there or you can use the web site if you google join octopus tracker (log in first)
I'm switched!
So today I need to tweet them, and just ask to be moved onto the tracker? Is that the right language?
Still contact them on Twitter.View attachment 66220
I'm getting this, altho I'm sure they are getting readings already - will give them a bit of time to sort it and try again
They probably are, takes a little while for everything to flush through sometimes, like Sherlock says contacting them on Twitter is the best route because then you've got a paper trail and can get it backdated whereas with a form it's doable but not ideal.View attachment 66220
I'm getting this, altho I'm sure they are getting readings already - will give them a bit of time to sort it and try again
I was getting that too. I called them and they sorted itView attachment 66220
I'm getting this, altho I'm sure they are getting readings already - will give them a bit of time to sort it and try again
Just plug it in and set it up, I've got mine tucked away. It's really small.I've been notified by Octopus I'm being sent a mini.
Any tips on setup to get the best out of it when it arrives?
How long were you waiting?I've been notified by Octopus I'm being sent a mini.
Any tips on setup to get the best out of it when it arrives?
How long were you waiting?
I'm not even sure what mine does, I have a socket by my meters, so plugged it in and followed the instructions. I've had mine over a month or so, what dos it do and where do I get the readings from?They're not life changing or anything mind, but it's free and a useful little device to have. Not aware of any other supplier that does a similar device either.
Someone on here did say it sends readings to octopus as well, which octopus confirmed, but when my gas meter drops off every 2-3 weeks I've still got to tweet them to resend the flows else I don't see the data so if it does, it doesn't send gas info
It updates the data every 10 seconds and the use cases will be many and varied but for you now it'll be knowing how much impact each device you use has on your overall consumptionI'm not even sure what mine does, I have a socket by my meters, so plugged it in and followed the instructions. I've had mine over a month or so, what dos it do and where do I get the readings from?
Go into octopus app and select add device and follow then instructions, of you've done that already the should have an extra section in the octopus app showing live usage for electricity (elec meter is always on as it is powered, gas meter wakes up every 30 mins to send readings to the network and then goes back into sleep mode so you'll never get live gas)I'm not even sure what mine does, I have a socket by my meters, so plugged it in and followed the instructions. I've had mine over a month or so, what dos it do and where do I get the readings from?
Since about June I think.How long were you waiting?