TheLodger
Well-known member
I ordered the Mini over a month ago, still waiting, so there is a little wait.
šCut your energy bills nearly in half with Octopus Tracker
- Thread starter ThatFragranceGuy
- Start date
ThatFragranceGuy
Well-known member
Yeah I got mine last month and joined in Feb; so worth signing up right away. Its tiny, and can be usb powered so easy to tuck away if you have usb sockets
ThatFragranceGuy
Well-known member
This is what the mini gives you, on top of the meter readings. Remember although your ihd shows you costs it will be wrong as it can't handle the tracker daily changes (kWh will be right, but price wrong)
I'll add the link to the first post on the thread for how to request one and what it does as it has FAQ, instructions etc
https://fmttmboro.com/index.php?thr...ls-nearly-in-half-with-octopus-tracker.41946/
hewielewie
Well-known member
I have asked them for a smart meter on Twitter and the reply was
"Do you mean the display or an actual smart meter? We have a smart meter listed on the account so think you mean display"
ThatFragranceGuy
Well-known member
So it sounds like you already have a smart meter
Tbh I wouldn't bother with a display, it'll be wrong. The unit usage will be right but the Ā£ value wrong, you can get that from the app each day though.
ThatFragranceGuy
Well-known member
But still request a mini as they're worth having
hewielewie
Well-known member
Yeah, got totally confused with a smart meter and the display thing. Requested a smart meter from Octopus so now they think I don't have one
ThatFragranceGuy
Well-known member
They'll know what you have, but everyone calls the in home led display a smart meter for some reason so they will just be checking to make sure you know what you're asking forYeah, got totally confused with a smart meter and the display thing. Requested a smart meter from Octopus so now they think I don't have one
hewielewie
Well-known member
When I click the link for the tracker I get this. The frequency was already set at half an hour.
ThatFragranceGuy
Well-known member
Are you live with octopus already? They won't be able to connect to you if not. Once you are it may take a few days for them to successfully connect but hit them up ok Twitter if you are live and have a smart meter
hewielewie
Well-known member
I went live today and sent my meter readings. I asked to be on the tracker and they sent me the link. I have messaged them on Twitter which was when I got the response regarding the smart meter or display. Do you think it's because I have requested on that they don't think I have one?
I messaged them a couple of hours ago but got no response.
ThatFragranceGuy
Well-known member
Yeah I'd just go back to them with that screen shot and say you're trying to register and it says that
Robborevolution
Member
Quick question for those that have looked in to this as my daughter is with Octopus. Is the tracker better than taking the one year fixed tariff they now offer which is 6% below the cap. Feels like the tracker has its risks if prices rise so pros and cons to it. I was thinking she could guarantee her rate for 12 months and then consider tracker
ThatFragranceGuy
Well-known member
The tracker hasn't been more expensive than the price cap since December and even then by a few pence on like 3 days. It's each person's decision but fixing for 12 months at current rate seems fairly poor value as you're essentially paying 25%-35% premium if only saving 6%. Tracker will be a bit more expensive in winter than it is now I am sure but with wholesale costs forecast to trend down slowly over next few years, it isn't appealing to me and you can come off the tracker with a few days notice.
Way_Out_West
Well-known member
I'm still waiting to be moved from Flexible to Tracker, having requested 2 weeks ago.
ThatFragranceGuy
Well-known member
Via Twitter?
Did they come back to you?
They usually backdate it to when you requested it but my brother joined at the weekend and they moved him straight over, so I'd follow up even if it was via twitter
Way_Out_West
Well-known member
Via both email and Twitter. Each time they just directed me to request on the website.
Way_Out_West
Well-known member
Twitter DM response:
Thanks very much for your message. You'll be able to request our Tracker tariff through the website here: octopus.energy/smart/tracker/
Thanks very much for your message. You'll be able to request our Tracker tariff through the website here: octopus.energy/smart/tracker/
ThatFragranceGuy
Well-known member
Just go back with the screenshot and say I'm trying to but getting this error but you've told me I have a smart meter?
hewielewie
Well-known member
I think I have broken their Twitter. Messaged at 4 and havenāt had a response