YouFibre

Wiseman_Vaughn

Wiseman_Vaughn

Well-known member
Just had a leaflet handed to me about this.

Anybody got it or have any experience of them? It's free installation but need to take a 2 year contract.

1000Mbps??? Sounds too good to be true.
 
Not really. You most likely now have access to ultra fast fibre or Fibre to the Premises (FTTP) which is capable of offering speeds of 1000Mbps. I have seen many roads being dug up the past few months around boro installing cables for ultra fast broadband.

With FTTP the fibre optic cables go right up to your home unlike Fibre to the Cabinet (FTTC) where the fibre optic cables run up to the cabinet on your street then the rest of the cable to your home is copper wire which is slower.


The Gazette did a story on it back in 2021

www.gazettelive.co.uk

Home life in Middlesbrough to get a full fibre boost

The new technology will eradicate slow internet issues for those working from home
www.gazettelive.co.uk www.gazettelive.co.uk
 
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Wiseman_Vaughn said:
29.99 pm for 2 years....I'm paying 38 on a month to month with Virgin
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My contract ran out last month and went up to 58 per month. Called them, they refunded it, said they’ll charge me £1 per month for three months and 30 per month for the remainder. Total opposite of my experiences with Virgin!
 
At the risk of repeating myself. A lot of you people on Virgin are having problems because of the poor hardware (router) rather than the speeds.

You're unlikely to need stupidly high speeds for regular use that you have

I've never had Virgin as an option where I live sadly but friends have no end of problems with drop outs.

Turn your virgin router into MODEM mode and replace with a decent WiFi router or mesh system for under £100 and you'll notice a huge difference
 
Emmersons_BrazillianDong said:
At the risk of repeating myself. A lot of you people on Virgin are having problems because of the poor hardware (router) rather than the speeds.

You're unlikely to need stupidly high speeds for regular use that you have

I've never had Virgin as an option where I live sadly but friends have no end of problems with drop outs.

Turn your virgin router into MODEM mode and replace with a decent WiFi router or mesh system for under £100 and you'll notice a huge difference
Click to expand...

Couldn’t believe the difference with a Mesh system, full garden and garage covered now as well as every room in the house. Very poor before that.
 
Emmersons_BrazillianDong said:
At the risk of repeating myself. A lot of you people on Virgin are having problems because of the poor hardware (router) rather than the speeds.

You're unlikely to need stupidly high speeds for regular use that you have

I've never had Virgin as an option where I live sadly but friends have no end of problems with drop outs.

Turn your virgin router into MODEM mode and replace with a decent WiFi router or mesh system for under £100 and you'll notice a huge difference
Click to expand...
I’m not sure about that. I don’t know if they still do it but Virgin used to throttle upload speeds terribly. Not great. But I guess it is how they can advertise “fast speeds” by giving you good upload speeds but not having to increase their bandwidth.
 
I'm with youfibre and have been since august; they're a class isp - people answer the phone (or Twitter or email etc) really quickly and you get the speeds quoted. 1gb up / 1gb down for £29 a month with 3 months free (well, £1). Having 1000mb upload is wild. My old bt package had 20mb and I think even virgin upload on their 1gb package is 50mb.

Doesn't matter if you need the speeds - they offer 3 packages but with the prices / joining promos of 500mb or 150mb you'd be daft not to take the 1gb in terms of value for money. It's there if you need it. We use it day in day out as we download a lot. You'll never need it for netflix but anything you download is almost instant, I can download an 80GB file in a couple of minutes.

If you get referred by someone you get an extra 2 months free so if you want referring give me a shout @Wiseman_Vaughn or anyone else.

It is a 2 year contract but the price you sign up at is the price you will pay for that 2 years - none of this RPI+3.5% every year increases

I'd say it's worth having their youmesh - 3 nodes around the house in total to spread the signal. Yea Vm gear is famously ****, but most single modems will struggle to saturate a house with WiFi signal and if it does it will usually just be 2.4ghz WiFi as 5ghz WiFi doesn't have much range. Having a well set up Leah network gives you 5ghz whole home and often into garden / garage as well. But it is optional.

Even if you sort out Vm signal though you've still got their cs, constant dropouts etc to deal with as well as annual price gouges which, after this year, you no longer have the right to cancel on.

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Also if you do get it installed it's usually a no dig install. Presuming you have a bt or virgin connection to the home, they will use the same ducts to pull the cable through, so it's just a single drill point to get their fibre into your house - they'll usually do it where the existing point is but you can have them route it anywhere you like.

I like some people worry about gardens or drives getting dug up but not known anyone need that.
 
ThatFragranceGuy said:
Also if you do get it installed it's usually a no dig install. Presuming you have a bt or virgin connection to the home, they will use the same ducts to pull the cable through, so it's just a single drill point to get their fibre into your house - they'll usually do it where the existing point is but you can have them route it anywhere you like.

I like some people worry about gardens or drives getting dug up but not known anyone need that.
Click to expand...
Yeah, I was going to ask about that: Where does the fibre optic come from?
 
Emmersons_BrazillianDong said:
At the risk of repeating myself. A lot of you people on Virgin are having problems because of the poor hardware (router) rather than the speeds.

You're unlikely to need stupidly high speeds for regular use that you have

I've never had Virgin as an option where I live sadly but friends have no end of problems with drop outs.

Turn your virgin router into MODEM mode and replace with a decent WiFi router or mesh system for under £100 and you'll notice a huge difference
Click to expand...
Agree, and it's on my list of things to sort in the house.

But when you have Virgin outages and blips on a relatively regular basis (seem to come in batches).

AND. The customer service is absolute dogsh*t.
 
Wiseman_Vaughn said:
Yeah, I was going to ask about that: Where does the fibre optic come from?
Click to expand...
They have their own cabinets on your estate, those cabinets feed through the same underground ducts that openreach or Virgin use to get from the the cabinet to your street manholes or cabinets, and then same from those points to where the existing connections come into your house

To do otherwise but would be a massive infrastructure build project and they haven't got for the time or resources for that

Virgin has taken a similar approach - there was no digging for them in our street they pulled through the openreach ducts to connect to their cabinet but by the time they did that I knew youfibre were coming so held out 3 months. Youfibre did the exact same thing.
 
Installation time is usually 2-3 weeks

They'll do a survey within a few days where they will come pull the cables needed and leave them loose where it's due to get installed

Once that is done you can email them every 2-3 days and ask if there are ant cancellations if you're desperate to get online, but for most people it works well as you have a Crossover period with your notice period with current provider

If you are in contract with virgin or someone else you can get bought out of the contract as they convert your remaining months with them into £1 months at youfibre, you can still get referred when doing that but you only get one month free.

If you're with virgin you can leave for free until a certain date because of the price increase - not sure when that is

Was class for me as I languished on 76mb down / 20mb up for 4 years when we moved to Ingleby after having virgin since they were Comcast then NTL - was one of the first people to get the 0.5mb cable modems back in the day, and had 300mb in old house so was brutal coming down to 76 😂
 
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