Bororeddaz
Active member
I shop at Aldi Billingham most weekends and always enter my vehicle registration at the terminal. For those that don’t know the process is you enter your vehicle reg and it brings up a photo of your vehicle and you have to press the screen where it says ‘yes this is my vehicle’.
I received an ‘invoice’ from Parkingeye for £70 for using the car park and not entering my vehicle reg at the terminal on a Saturday in July. I explained that there must have been an error and maybe I didn’t pay enough attention in making sure I completed the process at the terminal. I also provided a receipt from the Aldi store from the date and time of the incident.
Parkingeye refused my appeal and offered to reduce the fee to £20 as a goodwill gesture. I appealed to the ombudsman expecting them to tell parkingeye to stop being silly but to my shock they have sided with Parkingeye and I’m left with a £70 charge for using an Aldi car park for £25 worth of Aldi produce.
I contacted Aldi on Twitter and they have said that there is nothing they can do.
HTF can this be legal?
I received an ‘invoice’ from Parkingeye for £70 for using the car park and not entering my vehicle reg at the terminal on a Saturday in July. I explained that there must have been an error and maybe I didn’t pay enough attention in making sure I completed the process at the terminal. I also provided a receipt from the Aldi store from the date and time of the incident.
Parkingeye refused my appeal and offered to reduce the fee to £20 as a goodwill gesture. I appealed to the ombudsman expecting them to tell parkingeye to stop being silly but to my shock they have sided with Parkingeye and I’m left with a £70 charge for using an Aldi car park for £25 worth of Aldi produce.
I contacted Aldi on Twitter and they have said that there is nothing they can do.
HTF can this be legal?