Parkingeye Aldi Billingham

Bororeddaz

Active member
I shop at Aldi Billingham most weekends and always enter my vehicle registration at the terminal. For those that don’t know the process is you enter your vehicle reg and it brings up a photo of your vehicle and you have to press the screen where it says ‘yes this is my vehicle’.
I received an ‘invoice’ from Parkingeye for £70 for using the car park and not entering my vehicle reg at the terminal on a Saturday in July. I explained that there must have been an error and maybe I didn’t pay enough attention in making sure I completed the process at the terminal. I also provided a receipt from the Aldi store from the date and time of the incident.
Parkingeye refused my appeal and offered to reduce the fee to £20 as a goodwill gesture. I appealed to the ombudsman expecting them to tell parkingeye to stop being silly but to my shock they have sided with Parkingeye and I’m left with a £70 charge for using an Aldi car park for £25 worth of Aldi produce.
I contacted Aldi on Twitter and they have said that there is nothing they can do.
HTF can this be legal?
 
I shop at Aldi Billingham most weekends and always enter my vehicle registration at the terminal. For those that don’t know the process is you enter your vehicle reg and it brings up a photo of your vehicle and you have to press the screen where it says ‘yes this is my vehicle’.
I received an ‘invoice’ from Parkingeye for £70 for using the car park and not entering my vehicle reg at the terminal on a Saturday in July. I explained that there must have been an error and maybe I didn’t pay enough attention in making sure I completed the process at the terminal. I also provided a receipt from the Aldi store from the date and time of the incident.
Parkingeye refused my appeal and offered to reduce the fee to £20 as a goodwill gesture. I appealed to the ombudsman expecting them to tell parkingeye to stop being silly but to my shock they have sided with Parkingeye and I’m left with a £70 charge for using an Aldi car park for £25 worth of Aldi produce.
I contacted Aldi on Twitter and they have said that there is nothing they can do.
HTF can this be legal?

I saw your twitter post mate. They are absolutely dreadful leeches these companies.
 
There are companies that will fight it on fb for you for a tenner, but think you aren't meant to acknowledge it by appealing or confirming anything. tbh for the easy resolution I'd have just paid the £20
 
You are wasting your time on their twitter. Go to the branch manager instead they usually have more sway with them
 
Parking Eye are absolutely brutal. My missus was picking me up from Stockton one night last year and she pulled into an EMPTY car park while she waited 5 minutes for me to get there.
Next week, a £100 fine comes through the door. Despite appealing , I still had to pay £50. Utter b@stards!
 
The advice on fight your private parking invoice facebook group is to pay the £20 and just write it off, but youve gone past that process now
 
I think your only recourse is through Aldi management. Do some research and find out the name of the CEO in the UK and write to him personally. I cannot see why a supermarket needs to use a firm like Parking Eye? I use Aldi regularly and I've never come across such draconian parking enforcement is there some reason why they need it at the Billog store?
 
I think your only recourse is through Aldi management. Do some research and find out the name of the CEO in the UK and write to him personally. I cannot see why a supermarket needs to use a firm like Parking Eye? I use Aldi regularly and I've never come across such draconian parking enforcement is there some reason why they need it at the Billog store?
Supermarkets, like most other businesses, don't want to use parkingeye and their ilk but they also want their own customers using the car park and it not being a free car park for other businesses. Costs of things like relaying tarmac or repainting the stripes, making sure there are enough spaces for customers and dealing with any incidents means they pretty much begrudgingly have to

For example I go to the local post office and there's tons of pot holes and people moan on fb about them. The car park actually belongs to the pub there. which is having to pay for steady stream of school traffic (gridlocked after 3pm), shoppers and takeaway collectors, hence they are bringing it in as none of that benefits the pub, for which they pay to maintain the car park.

You get the same at the old cineworld car pack in boro, and the Halfords / b&m ones at Stockton - which are actually two different car perks and even walking between the two can get you a ticket
 
I shop at Aldi Billingham most weekends and always enter my vehicle registration at the terminal. For those that don’t know the process is you enter your vehicle reg and it brings up a photo of your vehicle and you have to press the screen where it says ‘yes this is my vehicle’.
I received an ‘invoice’ from Parkingeye for £70 for using the car park and not entering my vehicle reg at the terminal on a Saturday in July. I explained that there must have been an error and maybe I didn’t pay enough attention in making sure I completed the process at the terminal. I also provided a receipt from the Aldi store from the date and time of the incident.
Parkingeye refused my appeal and offered to reduce the fee to £20 as a goodwill gesture. I appealed to the ombudsman expecting them to tell parkingeye to stop being silly but to my shock they have sided with Parkingeye and I’m left with a £70 charge for using an Aldi car park for £25 worth of Aldi produce.
I contacted Aldi on Twitter and they have said that there is nothing they can do.
HTF can this be legal?
It’s a joke bud, always looking for ways to hit the people in the pocket. I got a fine by camera for doing 79mph on the motorway. Overtaking a car and then went back to the inside lane. When did we start fining people for doing 79 on an motorway. Any way these organisations can extract money from us they will. Makes me sick. Also had two fines recinded by the Tyne tunnel because it was their ‘system error’. lol. That was after 2 appeals they eventually cancelled them out.
 
Parking eye or some other similar irksome company slapped me with a £70 fine at Hartlepool hospital a few years ago. I had actually put my registration number into the machine incorrectly. I was out by one number or some such error.

I wrote to them explaining the mistake and as a 'good will gesture' offered to half the fine.

I told them to issue a court summons for their money and they backed down. But tried to make me sound like I was the villain in their letter to me.
Scumbags.
 
Also, I use that Aldi in billingham but always park in the free spaces alongside the shop facing b and m so I don't have to go into the parking eye spaces. Just in case!
The staff in there are good mind, reminding people to enter their reg before they leave.
 
I remember getting a penalty letter from one of these, not ParkingEye, but UKPPO I think it was.

Gave me a penalty regarding the byelaws at Newcastle Airport. Used some free advice from one of the online forums. After a couple of letters back and forth, I threatened them with legal action for harassment.

That was 6 years ago and I've not heard from them since.
 
the answer is simple, either follow their rules to the letter and enter your registration 100% correctly, or take your custom elsewhere.

There is no point moaning about the results, you have the choice where to park.
 
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