Middlesbrough Supporters Forum - Monday
- Thread starter fmttmadmin
- Start date
viv_andersons_nana
Well-known member
Oh yeah the fees! Forgot about those. But the club will say it’s out of its hands as the service is provided by an outside company. As if those running the club have no input into who they outsource these things to.
Paul Heaton spoke well about this recently, after the Oasis and ‘dynamic pricing’ fiasco. He goes to meetings to personally make sure tickets and merchandise costs are kept low and no extra or hidden fees are added. Boro, any football club or band, could do that too. But they choose not to.
Paul Heaton spoke well about this recently, after the Oasis and ‘dynamic pricing’ fiasco. He goes to meetings to personally make sure tickets and merchandise costs are kept low and no extra or hidden fees are added. Boro, any football club or band, could do that too. But they choose not to.
How do I win on this - do I say I/we knew in advance - and then be taken to task as sharing club secrets. Or no it was sprung on us - we were not involved?
Either way - do I personally become a target Viv?
We don't blur images etc like Red Faction but increasingly we are being advised that anyone going to meetings snhould be anonymous - everyone know who I am so too late for that. But isn't that so sad that we should have to do appear secretive. I have had people coming up to me and having a shout at me etc. It isn't pleasant but it happens a lot more online than in the street fortunately. But do you take my point here. Am trying to be as open but how do I win?
I just want ideas to take to a fan meeting - how have the ever changing kick off times had an affected your attendance etc.
If you are not a season ticket holder and even an occasional Riverside supporter - how and what can the club do for you?
Does online videos etc help? There are Boro SC2020 meetings like tonight for instance where you can go to meet and chat with Boro players, officials and personalities.
Bit negative that viv.
You’ve basically just made something up then moaned about the club for doing something you’ve just made up
The trial of the drinks system has been excellent
I know you are frustrated - but every month at least one of your personal questions gets put to the club.
I even went to the mayor and deputy mayor about the surroundings to the Riverside. Something you have raised many times.
viv_andersons_nana
Well-known member
It’s been reported in minutes from previous meetings and answers given by the club to questions asked on here that Boro uses a third party to sell tickets. Is it SeatPick? Apologies if not, it’s a company like that.Bit negative that viv.
You’ve basically just made something up then moaned about the club for doing something you’ve just made up
The trial of the drinks system has been excellent
I’m not making anything up. And if I was, it would mean it was Boro ripping fans off for an extra £1.50 a ticket, not an outside company.
viv_andersons_nana
Well-known member
It’s not meant to be personal. I’m just asking whether two pretty big things - safe standing and half season tickets - were ever discussed or debated at a supporters’ forum prior to it being announced. Or was the forum as surprised as the rest of us. I suppose I could actually read through all of the minutes of the previous few meetings, it would be in there.
If it’s a supporters’ forum with publicly available minutes published after each meeting then there can’t be any ‘club secrets’ anyway, surely. I think these are reasonable questions to ask. I’m not making anything personal or having a pop, I’m just interested in the role the forum plays in the club’s thinking.
viv_andersons_nana
Well-known member
Which bit did I make up?Bit negative that viv.
You’ve basically just made something up then moaned about the club for doing something you’ve just made up
The trial of the drinks system has been excellent
“SeatGeek, the high-growth technology platform transforming the live event experience for fans, teams and venues, has announced a multi-year renewal with the Boro.
The renewal extends SeatGeek’s role as the club’s primary ticketing technology partner."We've been incredibly impressed with SeatGeek's commitment to revolutionising the fan experience," said a club spokesman. "Their innovative ticketing technology has seamlessly integrated into our operations, and we look forward to continuing our partnership and further improving the match day journey for our loyal supporters.”
After five seasons, the club has chosen to renew its partnership with SeatGeek, citing the platform's cutting-edge backend technology and its track record of successful partnerships with top-tier sports entities across the UK. This renewal reaffirms the company’s dedication to collaborating with Middlesbrough FC to modernize the digital ticketing experience by fast-tracking the adoption of Mobile Season Tickets and Match Tickets, ensuring fans at The Riverside Stadium enjoy a more efficient ticket-buying experience.
"When Middlesbrough approached us in 2019, our focus was elevating the fan experience and optimising customer service using our powerful ticketing technology," said Peter Joyce, Managing Director, EMEA at SeatGeek.
"Since then, I’m delighted that we have not only met but exceeded the club's expectations for an enhanced match day experience. We're thrilled to continue our partnership, equipping the club with the latest technology to deliver an exceptional experience for club staff and all supporters visiting The Riverside Stadium."
SeatGeek has netted a remarkable expansion in football across the globe. Today, SeatGeek’s UK portfolio includes nearly half of the Premier League, including Manchester City, Liverpool, and Newcastle United, as well as clubs across the EFL Championship, including Leicester City, Leeds United, Ipswich Town and Stoke City.
Across the pond, the company works with several clubs within Major League Soccer (MLS), the National Women’s Soccer League (NWSL) and the United Soccer League (USL). Late last year, SeatGeek also announced its new role as the USL’s Official Ticketing Partner.”
SeatGeek Partnership Extended With Boro
Welcome to the official website of Middlesbrough Football Club. Visit for Boro's latest news, videos and highlights, plus tickets and match information.
www.mfc.co.uk
Humpty
Well-known member
With regards to the text highlighted above in bold...If i can be frank Rob, this starts and ends with the ludicrous matchday ticket prices that are being imposed on us. We're marginalised and expoilted to increase the appeal of a season ticket. We're an afterthought for the club. I can afford a season ticket (luckily) but financially it makes more sense to attend on a match by match basis as i live away from Teesside. There are times when i've considered buying a season ticket for the points or out of convenience but i've decided against it because of the barriers to entry. Higher first time buyer prices and not having a shot at in demand tickets despite buying holding a season ticket are prohibitive to me as a buyer. It just seems like the club don't want new season ticket holders and at present i'm happy to oblige.
The pontiac bandit
Active member
Yeah I’ve got a question for you, how dare you?? Jumped the gun indeed, It was a Pontiac bandit exclusive!!! But fear not gentle heart I’ve retired from exclusives and will go back to Simpson related memes of the fans forum! sending love and hugs x
One daft thing with SeakGeek. We have 2 away games that are sold out. But their system cannot handle this so they have to put a 'Sold Out' message on the site. Why not just remove them from the sales site. It really isn't a very good service. Their Delivery Management and customer service is not very good.
RedcarRed
Well-known member
No don't do that, tell us some thing else Rob doesn't know about
The pontiac bandit
Active member
Redwurzel
Well-known member
From the information given on FMTTM about the Supporters Forum I get the impression the Club tends to use it for feedback after they have decided on something, rather than use the forum when something new etc is in development stage. For example digital ticketing appeared to be implemented without serious consideration with the Forum and the same seems to be happening with safe standing, so Forum members end up reacting to problems, rather than help avoid/minimise them in the first place.
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Borob0y0707
Member
The state of the club shop, it is crazy to be season after season running out of kits before christmas. It is so comical, away shirts are like gold dust, same with third shirts (also why no mini kits in these?).
Adults -
Home shirts - No L, 3xl,4xl,5xl,7xl
Away shirts - No size at all available in adults (said they'll be back in december.. these have been sold out since the release day which is laughable we even sold out on release bloody day, you have all season to sell them and we still sell out how many did we actually order?)
Third shirts - No S,M,L,7XL,8XL
Adult pre-match Tee - Sold out in all sizes.. seriously how many are we actually ordering?
Kids -
Home shirt - No YXS,XXS,XS (Christmas in a month?)
Away shirt - No XS
Third shirt - No size at all available ... just wow.
It is a shambles, the club are for 1 missing out on easy revenue at one of the busiest times of the year & 2 messing fans around, parents are going to have children not get the shirt of the team they support unless they get them from china ffs.
Whoever's in charge deserves sacking.
Adults -
Home shirts - No L, 3xl,4xl,5xl,7xl
Away shirts - No size at all available in adults (said they'll be back in december.. these have been sold out since the release day which is laughable we even sold out on release bloody day, you have all season to sell them and we still sell out how many did we actually order?)
Third shirts - No S,M,L,7XL,8XL
Adult pre-match Tee - Sold out in all sizes.. seriously how many are we actually ordering?
Kids -
Home shirt - No YXS,XXS,XS (Christmas in a month?)
Away shirt - No XS
Third shirt - No size at all available ... just wow.
It is a shambles, the club are for 1 missing out on easy revenue at one of the busiest times of the year & 2 messing fans around, parents are going to have children not get the shirt of the team they support unless they get them from china ffs.
Whoever's in charge deserves sacking.