FAO Rob_FMTTM - Spurs & Chelsea Tickets

InglebyUTB said:
If you want to give us extra tickets, let us get our kids tickets for a quid or something for a league game that we know won’t sell out, rather than a huge cup game that would have sold out regardless.
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But this misses the point of why the huge cup game sells out and the league game doesn't.

If you're going to take your kid to their first match and want them to have a good experience regardless of the result would you want that to be (a) a freezing cold afternoon against Luton with half a crowd and little atmosphere outside of the main vocal areas or (b) a big-cup match that's going to be electric?

And if you DO go with the former are you not then going to have your kid pestering you for a ticket to (b) anyway - where you might struggle to get a seat near you in the general-sale melee?

I've always been in favour of the club doing anything offers-wise to get people to games - even if that means I pay more as an ST holder. The majority have chosen not to bother in one of our best home-match runs of recent times.

The club might see this match as a way of getting ST holders to introduce new ST holders. Does the market research show* that a current ST holder introducing someone will translate into a new ST more often than a random turning up with no other ties?


*I've no idea - just trying to think of a reason for the club going this route
 
InglebyUTB said:
The more I think about it the more I don’t understand how bringing someone else rewards my loyalty.

It’s anecdotal but pretty much every season card holder I know has got someone else a ticket, and they’ve gone to wives who don’t even like football, mates who apart from the odd Boxing Day game haven’t been since we were in the Prem or family members who watched the Spurs game and want to be part of the occasion.

I had 4-5 people message me earlier this week asking if I could get them one, all the kind of people who normally question why I bother going as “they’re s****”.

Getting them a ticket doesn’t benefit me at all.

If you want to reward the season card holders, give us a discounted ticket. I think the tickets are too cheap anyway for this fixture, so charge us £15 and charge the rest £30.

If you want to give us extra tickets, let us get our kids tickets for a quid or something for a league game that we know won’t sell out, rather than a huge cup game that would have sold out regardless.
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They did its £20 season ticket holders £25 non season ticket holders ?
 
The Pride Card was deliberately phased out from 2016/17 PL season due to being too good value relative to the SC price for a new season ticket. New SC prices were increased across the board, the Pride card previously allowed booking of one-off home match ticket with no admin fee...if that had applied in that season a new SC would have hardly any price-per-match saving over a Pride card holder

We are still stuck with the ticket pricing structure that was created for our last PL season which has very little flexibilty to allow more offers and discounts that people keep suggesting, because it doesn't take much to undercut the price-per-match saving of a new SC

I believe the new ticket manager (Derek something...) they hired with a fanfare quit once he realised there was no room for flexibility in our pricing
 
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