I ordered a sofa online for about £700 (not Amazon) … when it arrived one of the cushions had a slight scuff on it.
Emailed them about it and they said no probs you can return it. I said I don’t have the original packaging but if they send me some new packaging or arrange to collect it that’s fine. In the end they just said forget about returning it we’ll just send you another sofa. So got 2 now!
Makes you wonder how big their markup is in these things
Emailed them about it and they said no probs you can return it. I said I don’t have the original packaging but if they send me some new packaging or arrange to collect it that’s fine. In the end they just said forget about returning it we’ll just send you another sofa. So got 2 now!
Makes you wonder how big their markup is in these things