BobendBert
Well-known member
I wish I could join this but I can't seem to get a smart meter installed. No appointments available apparently.
šCut your energy bills nearly in half with Octopus Tracker
- Thread starter ThatFragranceGuy
- Start date
ThatFragranceGuy
Well-known member
Are you Teesside based? Guessing already on octopus if you've checked for appointments?
I didn't get an appointment booked right away I filled in the form and also pestered them on twitter - they then rang me 2 weeks later and said there was an appointment for Monday
BobendBert
Well-known member
Yeah, joined when I saw this thread. SO maybe I just need to pester. Will do - thank you!
ThatFragranceGuy
Well-known member
Have you filled in the online form also?
It does say you can book from online account but doesn't work for me as I've got a smart meter already
Getting a smart meter installed: what to know before, during and after
Hereās how itāll work in four simple steps:Step 1: Book your appointmentStep 2: Our engineer will come and install your meterStep 3: We'll get connectedStep 4: Let the savings commence!
octopus.energy
So 1) register interest 2) try self book 3) get into them on twitter
BobendBert
Well-known member
I have registered interest but when I click book from online account it just takes me into my account homepageHave you filled in the online form also?
It does say you can book from online account but doesn't work for me as I've got a smart meter already
Getting a smart meter installed: what to know before, during and after
Hereās how itāll work in four simple steps:Step 1: Book your appointmentStep 2: Our engineer will come and install your meterStep 3: We'll get connectedStep 4: Let the savings commence!
So 1) register interest 2) try self book 3) get into them on twitter
Andy_W
Well-known member
They're very good at replying if you can e-mail them too, try hello@octopus.energy
I had some crap to do with my solar not being registered with the local electric supplier, as well as other issues (not Octopus fault) and they explained everything I needed to do quickly.
Such a rarity these days that you can actually e-mail a big company, and get a decent / quick response, loads of other companies seem to make it as difficult as possible to get a written/ human response.
I had some crap to do with my solar not being registered with the local electric supplier, as well as other issues (not Octopus fault) and they explained everything I needed to do quickly.
Such a rarity these days that you can actually e-mail a big company, and get a decent / quick response, loads of other companies seem to make it as difficult as possible to get a written/ human response.
boroboy6872
Well-known member
Got in touch with them this morning regarding meter readings not pulling through to them (they are doing health checks)
Worth mentioning that if you don`t have Twitter or get no joy from email
The number to contact them on is a free number for landlines and mobiles
08081641088
Worth mentioning that if you don`t have Twitter or get no joy from email
The number to contact them on is a free number for landlines and mobiles
08081641088
Redwurzel
Well-known member
Andy as you aware - Ā£356 times 12 is Ā£4,272 per year - I know you have a EV and hybrid but thats some energy use, if it was your total usage. We are on Ā£75/month, but are working off a bit of a credit, probably use around Ā£1,100 and the mid sized house is a bit draughty.
sherlock
Well-known member
ThatFragranceGuy
Well-known member
I think he's saying it was set at what he was using.l when he joined as you join at the standard tariff before switching, we switched with Ā£250 DD but reduced to Ā£120 right away.It obviously wasnāt his actual usage amount if he built up loads of credit
The price cap is listed below some parts of this had the monthly payments bringing it down and the price cap, but it's not a million miles away
Price cap at 2500 would be Ā£208 month for a non ev user "average household" and many used more the the average household
Andy_W
Well-known member
Yeah, it's a fairly big house, bigger than the last place in early 22 and that was ~Ā£270 a month with Shell, with just one EV. I didn't want to be on shell but the company we with went bust and we were moving so ended up stuck with it. The old house was smaller, but less efficient, so I would expect use to be similar and it has been if you vary it for the EV's etc.
This is the old bill before I moved and before the prices went up even more.
Then when I moved I was on E-On for a year and it just kept on going up and up :
Then Octopus set the rate for the new house based on the E-On usage (which was similar) and the price cap/ normal rates which you have to start on.
This was may 23, with Octopus, they didn't estimate the electric, but they were usually similar, but since added the hybrid car for our lass to that too.
Andy_W
Well-known member
My usage was the same/similar, but the DD was set at unit rates (price cap) practically double what I was paying with agile electric and tracker gas in the summer etc.It obviously wasnāt his actual usage amount if he built up loads of credit
If I had stayed on my old bill/ tarriff I wouldn't have had barely any credit, never mind enough for a 4 month payment holiday in winter etc.
That's the point, I've saved a fortune over what I was spending.
My bill will still probably be higher than most but I've high use with property size, working from home, an EV for me and a hybrid for our lass etc.
Andy_W
Well-known member
Yeah, exactly that, price cap, EV and a hybrid soon gets that figure up, then couple that with working from home all the time and the house is pretty big and it rockets up.
Obviously I don't have a "fuel" bill for either car though, so there's also a lot of offsetting being done, but Ā£1800 a year is better than Ā£3,000 and that's better than the Ā£4k+ I could have been paying.
afcb_acklam
Well-known member
it takes 'em a long time to work out how many octobloodypoints you get after one of these sessions!
Andy_W
Well-known member
I didn't even know that was on until I saw something saying it was over
afcb_acklam
Well-known member
theres a whatsapp 'channel'. by not using our oven for an hour we saved 3p.I didn't even know that was on until I saw something saying it was over
not including the Ā£40 indian takeaway we had delivered instead.
Andy_W
Well-known member
Haha, classic! Spend another Ā£40 on the gym membership to burn it off too
Reminds me of when people drive a 10 mile round trip for fuel 1p cheaper, they're saving about 0.5% cost to fill, but using 3% of the tank to get there and back
kuepper
Well-known member
I recently switched to Octopus and they've put me on Flexible Tariff at Ā£65 pcm as I'm a low user. I looked at changing tariff and the only other option showing is a Loyal Octopus 12 month fix at Ā£72 pcm. Is the tracker no longer available to newbies and would it make much difference to me as a low user?
ThatFragranceGuy
Well-known member
It's available, you just have to manually ask them for tracker - you can do it either by Twitter, telephone or there is a web form. I find Twitter easiest personally
ThatFragranceGuy
Well-known member
As for if you'd save money, it's still cheaper than price cap for both unit rate and standing charge so definitely worth doing.