Cancelled today after six hours on the what's app message service. Simply wanted the £79 deal they offer new customers, tge best they said they could do was £89, then changed it to £95 as Taft would mean my connection reducing - tge £79 deal they are offering to new customers is the speed I'm on now. Stuck with wanting to pay the same price as new customers for the same service - they refused, said think about the hassle of charging equipment.
I said think about all the hassle of putting in a new line and equipment for a new customer, who might then change again when I've been with them a decade. Didn't take that on board so cancelled.