T-side.co.uk

Backofthenet said:
Good!
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The lad is a one man band who was backed into a corner in his job in IT so took the plunge and started his own business full time. He’s really good at it too, as has been mentioned the quality is excellent and he does all the embroidery himself from his spare bedroom.

He’s a family man married with 2 young kids and will openly admit he left his cut off point for Christmas too late as he didn’t expect to be as popular as it was.

Genuine good bloke and season ticket holder at Boro, he was working late Xmas even still trying to get orders out delivered in his car. He’s had some health issues recently, nothing bad but stopped him running at 100%.

What I will say is he’s one of the most genuine people you could meet and would never knowingly rip anyone off. He’s trying very hard to make a living out of something and provide for his family which means he works far harder than what he earns suggests.

But you wish his business down the pan eh?
 
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Gains said:
The lad is a one man band who was backed into a corner in his job in IT so took the plunge and started his own business full time. He’s really good at it too, as has been mentioned the quality is excellent and he does all the embroidery himself from his spare bedroom.

He’s a family man married with 2 young kids and will openly admit he left his cut off point for Christmas too late as he didn’t expect to be as popular as it was.

Genuine good bloke and season ticket holder at Boro, he was working late Xmas even still trying to get orders out delivered in his car. He’s had some health issues recently, nothing bad but stopped him running at 100%.

What I will say is he’s one of the most genuine people you could meet and would never knowingly rip anyone off. He’s trying very hard to make a living out of something and provide for his family which means he works far harder than what he earns suggests.

But you wish his business down the pan eh? Tw@t
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All he had to do is reply to an email and explain, ignoring people who ask questions wont help him. I've written it off as its not a huge sum, as especially now I know the circumstances, but I had been trying for 7 weeks to get a reply.
 
mercury_redstone7 said:
All he had to do is reply to an email and explain, ignoring people who ask questions wont help him. I've written it off as its not a huge sum, as especially now I know the circumstances, but I had been trying for 7 weeks to get a reply.
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Totally agree with you. Ignoring people is unacceptable and in no way could I ever defend that. I was just giving some context behind the person.
I can only think any non response before Christmas was down to sheer volume. Don’t know why it’s happened since, I will ask him next time I see him cos maybe there’s a reason.
 
I thought there probably was, as the first ordered arrived. As it was a fill up Christmas box I did want it but afterwards I thought Id drop a line now and then. I would imagine Back -of the Net was the same without any correspondence coming back.

I will take my posts down now I know things, the site did say it would be late as it was a busy time.

In his defence I think the three bridges T-shirt I received is unique and good quality. Im not too bothered now, and I hope he feels better soon and things pan out for him.
 
Donto
Gains said:
The lad is a one man band who was backed into a corner in his job in IT so took the plunge and started his own business full time. He’s really good at it too, as has been mentioned the quality is excellent and he does all the embroidery himself from his spare bedroom.

He’s a family man married with 2 young kids and will openly admit he left his cut off point for Christmas too late as he didn’t expect to be as popular as it was.

Genuine good bloke and season ticket holder at Boro, he was working late Xmas even still trying to get orders out delivered in his car. He’s had some health issues recently, nothing bad but stopped him running at 100%.

What I will say is he’s one of the most genuine people you could meet and would never knowingly rip anyone off. He’s trying very hard to make a living out of something and provide for his family which means he works far harder than what he earns suggests.

But you wish his business down the pan eh?
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Don't wish anyone's business down the pan at all. The 'Good' response seems petty in light of your detailed outline of how things have been. From our point of view though, as I've stated above, to not have the decency to respond to my mrs sending the business several messages asking where the items are or if they are being sent at all. Isn't that a decent thing to do instead of taking people's hard earned money with seemingly no intention of providing any goods?

Hope the lads health improves and he gets back to running a, hopefully, successful business.
 
Backofthenet said:
Donto

Don't wish anyone's business down the pan at all. The 'Good' response seems petty in light of your detailed outline of how things have been. From our point of view though, as I've stated above, to not have the decency to respond to my mrs sending the business several messages asking where the items are or if they are being sent at all. Isn't that a decent thing to do instead of taking people's hard earned money with seemingly no intention of providing any goods?

Hope the lads health improves and he gets back to running a, hopefully, successful business.
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Yea not replying is poor. I don’t know the reasons for it and would be upset too. I would say that to him too if I’m ever asked.
 
I’ve used them a few times (albeit, not in the last 2 months) and never had any issues, good quality and quickly delivered 👍🏼
 
This is a good opportunity to get a small business, sole trader , to get some love .
His designs are mint , but he HAS to answer people or keep people updated.
His T shirts are unique,and if hand stitched , he's gotta let customers know.
I'd love to order , but social media silence is a business killer
 
So weirdly the item I ordered arrived at the weekend, pretty much 3 months later, no issues with that but a simple email back saying it will come would have done.

As it happens the nephew I bought it for loves it
 
Viewfromthewest said:
So weirdly the item I ordered arrived at the weekend, pretty much 3 months later, no issues with that but a simple email back saying it will come would have done.

As it happens the nephew I bought it for loves it
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The mrs got a refund through her bank and the company has since contested this refund by all accounts. I've sent a message to them through their Facebook page, but still getting no reply. Shame really as I wanted one of their tshirts
 
Backofthenet said:
The mrs got a refund through her bank and the company has since contested this refund by all accounts. I've sent a message to them through their Facebook page, but still getting no reply. Shame really as I wanted one of their tshirts
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Hopefully you got your refund ok but if you’re still waiting for something inbox me some details of your order and I’ll try and get an answer. Not saying I’ll be able to sort it, but I’ll prob see him or his Mrs at the match tonight so I could ask if I get chance.
 
Gains said:
Hopefully you got your refund ok but if you’re still waiting for something inbox me some details of your order and I’ll try and get an answer. Not saying I’ll be able to sort it, but I’ll prob see him or his Mrs at the match tonight so I could ask if I get chance.
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Just seen this mate, yes she got a refund by contesting the transaction with her bank through not receiving what she had paid for. Cheers for the message 👍🏼
 
Took the plunge and ordered some stuff, yesterday (12/03/25), even though I had reservations earlier as posted in this thread.

I`m prepared to wait as it seems that is the issue and really want to support a local firm and I really like the look of the stuff I`ve ordered
 
mercury_redstone7 said:
All he had to do is reply to an email and explain, ignoring people who ask questions wont help him. I've written it off as its not a huge sum, as especially now I know the circumstances, but I had been trying for 7 weeks to get a reply.
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Just to follow up I did get the goods 2 weeks later, its was very good quality and the person I gave to was very pleased with it. Would I use them again.... now I know the reason for the delay yes.
 
I don’t think the quality of the items is in question.

My personal opinion is the business isn’t sustainable because you can’t really charge more than what he does for the things he sells, but he’s not prepared to sell a poor quality product - which is commendable considering what tat some people sell to earn a few quid.

He’s really good at it too, but working all the hours god sends pumping out high quality gear for minimal profit can’t last forever. Maybe someone with business nous could see how it could be scaled without dropping quality and taking the pressure off, but as things are it’s a really difficult one to balance. One thing I know is he’s doing his best.
 
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