No problem
I didn't really want to be drawn in to it, to be honest. As I said, hers was a really bad response... and quite frankly she shouldn't have been looking at Twitter at all in her frame of mind.
However, consider that her son died suddenly and unexpectedly less than 18 months ago (with a tear in a major artery). She's in Spain trying to get another family member out of a very bad (unprecedented) situation, fearing she might lose another - they ARE mitigating circumstances.
She certainly shouldn't have assumed that she was being trolled, and responded (at all) really. It was stupid.
The fact is, the OP didn't mention any of that, which was entirely intentional.
People bang on about compassion on here, but it's fake.