I complained about Rachel Riley's racist patronising attitude towards and blatant bias against an Asian contestant on Countdown. Only ever received an automated acknowledgement which said
Ofcom will not normally write back to you with the outcome of its considerations.
However, please be assured that if your complaint does raise a potential issue, we will start an investigation. Whether or not we believe an investigation is required, your comments and feedback will be considered, and all our decisions are published in our Broadcast and On Demand Bulletin.