Car repairs

Wez68 said:
What was the problem ?
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Car was pulling, revs would fail and struggle to accelerate. Has been in and out of limp mode. Feels like a block somewhere.

They said they were getting an error on the throttle body, so replaced that but driving it home same thing happening
 
ForssAwakens said:
Car was pulling, revs would fail and struggle to accelerate. Has been in and out of limp mode. Feels like a block somewhere.

They said they were getting an error on the throttle body, so replaced that but driving it home same thing happening
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They have probably just gone off the diagnostic report ,which is really only a guide ,what vehicle do you have and is it petrol or diesel ?
 
I know car diagnostics can be a minefield but my sons fiesta recently had a similar problem ended up changing the coil pack and the plug leads
 
I'm assuming that you paid for the repair and you live in England.

First, write a letter to the garage and tell the problem is not fixed. Ask for a refund of the money you paid.

Second, get the car correctly diagnosed at another garage - a Vauxhall main dealer is ideal.

Send the diagnosis to the first garage, and (if they haven't refunded you yet) threaten them with a small claims action. You can claim the money for the botched repair, the cost of taking court action, and expenses incurred as a result of the car being unusable. This could be a hire car.

You can file a small claim online. You need copies of your correspondence to make a successful claim.
 
The garage will have probably fixed the most obvious fault that would have been affecting the performance of the car

If you take it back they`ll just strike that code off the list as the main issue and move on to the next, leaving you to hope it`ll have worked and them hoping it hasn`t and you`ll go back again

You should be able to do a peddle test that gives the fault codes on the dashboard - plenty of videos out there that run you through the simple process and you don`t need any cables or software (you will if you fancy fixing the issue yourself and clearing the codes though)
 
Soutra said:
I'm assuming that you paid for the repair and you live in England.

First, write a letter to the garage and tell the problem is not fixed. Ask for a refund of the money you paid.

Second, get the car correctly diagnosed at another garage - a Vauxhall main dealer is ideal.

Send the diagnosis to the first garage, and (if they haven't refunded you yet) threaten them with a small claims action. You can claim the money for the botched repair, the cost of taking court action, and expenses incurred as a result of the car being unusable. This could be a hire car.

You can file a small claim online. You need copies of your correspondence to make a successful claim.
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Depends if their were multiple issues or not though, if that part was faulty and its been replaced he hasnt really got a leg to stand on.

Most garages point out its most likely this, very few would say it is 100% this and this will fix it, as often other issues are found.

Main dealers are generally useless anyway. You pay 3 x the labour rate to be told they reset the code and now cant find a problem only for it to kick it on your way home. I know a few local mechanics who are i trust far more than any main dealer, if its not under warranty id never use the dealer.
 
Try erimus engines at thornaby.
They fixed a van of ours, which Evans helshaw with all diagnostic equipment failed to diagnose under warranty
 
Priv said:
Depends if their were multiple issues or not though, if that part was faulty and its been replaced he hasnt really got a leg to stand on.

Most garages point out its most likely this, very few would say it is 100% this and this will fix it, as often other issues are found.

Main dealers are generally useless anyway. You pay 3 x the labour rate to be told they reset the code and now cant find a problem only for it to kick it on your way home. I know a few local mechanics who are i trust far more than any main dealer, if its not under warranty id never use the dealer.
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If you take the car to a garage and tell them there is a fault, in this case that the car is not pulling properly under acceleration, you are paying them to find the fault and fix it. Just guessing what the problem might be is not fault finding and repair. The garage has a duty to try to do it properly, and then test it afterwards. There is so much diagnostic kit available now that the garage should be able to narrow it down to - at most - a few possible causes.
 
Speaking as someone who has spent a career fault finding complex electrical/electronic systems the process is often one of elimination until the correct solution is found. This involves the development of likely scenarios based on symptoms and available diagnostics followed by the testing of said scenarios.
As I read it the garage have applied diagnostic equipment which has pointed them to the throttle which they have replaced. This has involved labour and parts and the work has been carried out in good faith, you can't expect them to carry out that work for nothing frustrating though it may be.

As an aside the standard of electrical fault finding in the average garage is pretty poor in my experience and they do tend to rely entirely on diagnostic equipment and parts substitution.

I should add that if the fault is not a 'hard' fault and is intermittent then the difficulties in tracking it down increase massively and become even more time consuming.
 
Soutra said:
If you take the car to a garage and tell them there is a fault, in this case that the car is not pulling properly under acceleration, you are paying them to find the fault and fix it. Just guessing what the problem might be is not fault finding and repair. The garage has a duty to try to do it properly, and then test it afterwards. There is so much diagnostic kit available now that the garage should be able to narrow it down to - at most - a few possible causes.
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And there’s every chance the throttle body was one of those possible causes.
 
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