Virgin Media

Angelofayresome said:
Just got a letter saying a price increase of £21.50 a month from 1st of May, I'm already paying over £140 a month for it now. Anyone else had this, I'm not paying that they can do one. Any other options out there?
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Jesus Christ, I have heard a lot about their price rises and have been meaning to call in and ask about my own, as when I signed the contract for my mobile just the end of last year as well as broadband last April, I was not under the impression they were able to just increase the price of what they agreed just to get you from going to another provider. What services do they provide you, mate??

They offered very good prices for both mine with great incentives, and have been great to me in fact, since I was with them. But I can't believe this. I am not happy and would not have signed the contract if I had known once it is made official it is still subject to rises like we are seeing now. My naivety I know, I have never experienced this with any other provider. I know it will be going on elsewhere with every other phone/internet/tv provider too due to 'everything' going up endlessly .. but I reckon I could seek a better phone and internet contract for less than what Virgin will obviously be charging me, from now.

Has anyone had any success ringing to ask if one can leave due to the price rises and go to another competitor?? I thought you can't just sever a contract and have to pay it off in full if one wishes to do so ... all seems so unfair

I will be giving them a call tomorrow to discuss this as things are getting really tight for me now, and this isn't helping at all ...
 
Cosmonaut said:
Jesus Christ, I have heard a lot about their price rises and have been meaning to call in and ask about my own, as when I signed the contract for my mobile just the end of last year as well as broadband last April, I was not under the impression they were able to just increase the price of what they agreed just to get you from going to another provider. What services do they provide you, mate??

They offered very good prices for both mine with great incentives, and have been great to me in fact, since I was with them. But I can't believe this. I am not happy and would not have signed the contract if I had known once it is made official it is still subject to rises like we are seeing now. My naivety I know, I have never experienced this with any other provider. I know it will be going on elsewhere with every other phone/internet/tv provider too due to 'everything' going up endlessly .. but I reckon I could seek a better phone and internet contract for less than what Virgin will obviously be charging me, from now.

Has anyone had any success ringing to ask if one can leave due to the price rises and go to another competitor?? I thought you can't just sever a contract and have to pay it off in full if one wishes to do so ... all seems so unfair

I will be giving them a call tomorrow to discuss this as things are getting really tight for me now, and this isn't helping at all ...
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Currently you can but if you agree to any new contract with Virgin from now on, the price rises are built in as inflation plus 3.9% every year with no right to cancel or renegotiate.
 
It looks like Virgin are starting to realise they can’t get away with charging what they want around here now. They seem to be offering reasonable discounts to try to compete with the new cable providers. I bet their retentions team have been hammered with cancellation requests. What a time to announce ridiculous annual price rises and withdrawal of the right to cancel.
 
Just ditched my sky. Playing a little game to see when they drop their pants. I think the trigger is when they receive the port request for the tele number.
 
Sacked both virgin and sky off years ago.
Currently pay Talk Talk £20 for fibre 65 broadband and then pay Netflix / Amazon / Now TV sporadically depending on what we want to watch.
£1100 saving a year compared to the £140 you're paying before your increase. I'd have to really need what they're providing to pay that.
Never have an issue with the internet speed, two people using it for work, and streaming mentioned above.
 
I currently pay £69 a month for 1gig Internet, all movies, a 360 box upstairs in the bedroom as well as bt sports and sky sports.

They wanted to put my bill up by £21. I rang up and explained I wasn't happy with the increase. They locked my price in till August, which is when my contract ends and also reduced it by £10.

Can't argue with that.
 
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