I don't know why people drop out of Virgin for the rises. I get an e mail every 18 month saying its going up when this contract finishes.
I renewed 2 weeks ago after going through the usual rigmarole of saying I'm leaving and them ringing me back. I got the new 360 volt account which give the fastest bb sky sports , sky movies, unlimited home phone and a free 2 screen netflix account. It's the least I have paid monthly for over 10 years. Just be polite say you realise its not their fault but you are struggling with your bills. They are very helpful as they don't want ro lose customers.
