Cooper6711.... are you proud of your employer?

I disagree with pretty much everything Cooper posts from a political perspective but my wife is a DWP officer, specifically in the area of UC, and I know she works hard every day to make people's lives better. I'm pretty sure Cooper has the same outlook.
 
I meant we disagree on these threads but I still respect you having your opinion. I’m more then happy to debate with you as your reasonable poster. To ST that was
 
I disagree with pretty much everything Cooper posts from a political perspective but my wife is a DWP officer, specifically in the area of UC, and I know she works hard every day to make people's lives better. I'm pretty sure Cooper has the same outlook.

I do work my **** off. I am responsible for all emergency queries from across the country dealing with our area. I deal with CAB, welfare rights and many others. I have a lot of contacts who phone me direct to sort peoples claims out. The perception it’s some form of nazi regime is ridiculous. The odd bad story makes it to press and it’s deemed as the norm. Well I can tell u it’s not and I work damn hard for the people I help
 
Whilst I totally respect that Cooper to suggest it’s the odd bad story isn’t reflected in the figures, surely for someone like yourself working hard you must feel a touch let down by certain things that are happening or more pertinently areas where things could be improved so we don’t have these stories anymore, whether that be policy, the process, the organisation.

We both accept their are issues, we perhaps disagree on the size and complexity of them, but from someone on the inside what would you do so that fewer people are negatively impacted ?
 
I don't know anything in regards to the linked story at the beginning at this thread but I don't know how that could even work. I only know you can't withdraw an appeal over the phone it has to be done in writing.

I thought the UC programme on the BBC recently was the fairest reflection on UC that's been broadcast and I think the lack of posts regarding that was quite telling. If it had been channel 4 I think the response would have been different.

I know now you have to jump through hoops to sanction somebody where as before it was the other way round but that goes unreported. Another policy that has just been introduced is a new take on decision making on ESA. Its very customer focused and have access to various new information you didn't before and the emphasis on that is not to find more people fit for work but to ensure the recommendation by the HCP is correct. Again these are things that have been introduced by no one will know about and I know this had lead to about 30% increase in decision makers over ruling the HCP and finding customer unfit for work.

People will make up their own stories though like last week suggesting that people would be bussed all over the country and forced to move to take up jobs or lose their benefits. No such thing exists and the guidance says what the maximum travel is but some will just believe anything that offends as some just seem to want to be offended at times
 
What the DWP are allegedly doing is a disgrace. Treatment of vulnerable people in 2020 is a national disgrace. The trouble is there are also people committing fraud claiming benefits they are not entitled to, this is equally a disgrace but nobody raises these cases as an issue, some people even think its fair game ffs. I really feel sorry for most people who work at the DWP, they operate a thankless role to put a roof over their heads and food on their tables. Its just a job.

I happen to have some friends that work for the DWP. They occasionally get openly abused for doing a job they are paid to do by their government. They are mere employees earning a living for their families like anyone else. They do not make the rules, they administer them as instructed. If the didn’t, they would be the other side of the counter. If blame exists, and it does, then direct it at politicians not the administrators who work in the local offices would be my advice.
 
At the end of the day it's not Cooper's fault that his employers are being made to impose such unpleasant measures on the already struggling people of this country. I imagine he worked there prior to UC, that said I do worry about people who work there who believe in this system as a means of improving the country.
 
Something worth mentioning is that the amount of money that is genuinely owed in benefits and goes unclaimed far exceeds the amount fraudulently claimed in even the most liberal predictions on benefit fraud, based on the data.

We should be looking up, not down.
 
Something worth mentioning is that the amount of money that is genuinely owed in benefits and goes unclaimed far exceeds the amount fraudulently claimed in even the most liberal predictions on benefit fraud, based on the data.

We should be looking up, not down.
And we spend more trying to stop the fraud than the fraud itself, as was the case a few years ago.

Our local job centre was stopped from giving out our food Bank vouchers but the job centre folk send people in need with a letter to vouch for them. There are some good people working in these job centres.
 
At the end of the day it's not Cooper's fault that his employers are being made to impose such unpleasant measures on the already struggling people of this country. I imagine he worked there prior to UC, that said I do worry about people who work there who believe in this system as a means of improving the country.

I actually don't work on UC. I wouldn't want to either to be honest but that is also the way staff on UC are treated as opposed to other parts of the business.

You and Coluka are correct though. People are doing a job and to think they get up each morning to go out and make peoples lives harder is just ridiculous but that seems to be the opinion held by some
 
There are definitely good people working in job centres but I dismay at the thought of people who believe in this current system being responsible for helping those who need it in this country.

How anyone looks at it and says, yeah this will solve our inequality issues, I don't know.
 
I actually don't work on UC. I wouldn't want to either to be honest but that is also the way staff on UC are treated as opposed to other parts of the business.

You and Coluka are correct though. People are doing a job and to think they get up each morning to go out and make peoples lives harder is just ridiculous but that seems to be the opinion held by some

That’s why it should never become personal, in my opinion it’s the policy that’s failing not the people being asked to implement it and that should be the focus, where is it going wrong and what can we do to fix it.

I don’t think it was a case of saying people would have to move just a question of how the policy could work without either the job or workforce relocating.
 
There are definitely good people working in job centres but I dismay at the thought of people who believe in this current system being responsible for helping those who need it in this country.

How anyone looks at it and says, yeah this will solve our inequality issues, I don't know.
It's absolutely not their role to solve inequality issues, why on earth would anyone say it is?
 
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