My son purchased his first car recently, just after first lockdown. Saw what he wanted at local Honda dealer. Ticket was £15,500. He enquired about a cash purchase and was offered £500. Salesman said that they were really busy - which did not tally with a used car forecourt which about 50% stocked. Told us the car was just in, which was not born out by autotrader listing.
Parting comment was that if he would knock £1k off he could have the sale.
A week later the ticket price was reduced by £500 and my son gave them another opportunity to sell for £14,500. His boss would not budge apparently.
Some 5 weeks later, whilst my car was having a tire fitted opposite, I took a stroll over to the lot. The car was still sat there £14,500. Same sales man approached me. I mentioned we had offered that 6 weeks ago. He was puzzled that my son put the phone down from his last fruitless conversation with him and made a purchase within 30 mins from Cazoo. Car was ordered Friday and delivered Tuesday.
Same car, 3 months older, same miles and £750 cheaper.
The whole Cazoo experience was excellent and the car was spot on. Suffice to say I will go that route for my next car. Dealers need to up their game big style imo.